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Writer's pictureMike Lingle at Rocket Pro Forma

The Best Pitch Deck Financials Slide

Updated: Jun 21, 2021

My 3-year financial projection template for startups


Today I’m going to give you my killer financial projections slide for your pitch deck. It’s exactly what investors want to see, and you can grab it here.


My formula is:

  1. One or two key metrics (KPIs)

  2. Income statement (Profit and Loss or P&L)

  3. Headcount

  4. Cash

This format gives both you and your potential investors everything you need to see to understand your startup's financials at a glance. It shows you everything you need at a glance, tells a complete story, makes you look smart, and helps you impress investors. It's also great for running your business—even if you're not raising money.


Here's a video walkthrough of my financial projections slide template:


When you're raising money it's important to have a financial plan to present to investors. They want to see that you've thought about your costs and your growth. They want to be able to talk with you about your numbers and the assumptions behind them—even though they understand that reality will turn out to be different than what you're projecting.


Imagine that you're the investor and you're about to hand thousands—or millions—of dollars to a startup. Would you want them to have a handle on their financials?


The good news is that you don't have to become a financial whiz or a math expert! You just need to understand the basics and be able to present them to investors. This article will help you get there.


The Best Financial Projections Slides for Your Pitch Deck

Here’s my favorite financial slide template. This is for a subscription (SaaS or “software-as-a-service”) company, and I'm using condensed version of the slide, which is my favorite simplified format to impress investors:


The Best Financial Projections Slides for Your Pitch Deck

Some founders push back that this looks too complicated, but I find it’s exactly what investors want to see. Believe it or not, I simplified this from a version I used to use with all twelve months broken out for the first year.


You can grab the pitch deck financial slide template here, and I've included a few different versions:

  • Condensed Version (quarterly in the first year) or Full Version (monthly in the first year)

  • Presentation Slide or Spreadsheet Tab

Want the full spreadsheet template for your financial projections that automatically creates this pitch deck slide for you? Check out Rocket Pro Forma.


What If You're Not Raising Money?

Even if you’re not raising money, it’s important to get in the habit of creating and sticking to a budget for your company. Successful startups know how to manage their cash flow. You'll get better at making predictions the more you practice.


Wait, you say you’re working on your product for the next few months? It’s still important to start thinking about cash management now. You’ll thank yourself later for being prepared before things start moving more quickly.


The first time I sat down to write out my business plan (yes I’m that old lol) I didn’t know how to do the “Pro Forma Financial Projections” so I just left it out. I didn’t even know what “Pro Forma” meant.


Since then I’ve helped raise millions of dollars for both my own and other founders’ startups. I’ve put together hundreds of pitch decks—and I’ve reviewed thousands more. In this article I’ll make it easy for you to create killer financial projections by sharing what I’ve learned.


Oh, and in the startup world, “Pro Forma Financials” mean forward-looking financials based on assumptions. They’re your best estimate of your future results.


Finance Is the Language of Business

Indeed, writing, when it first developed in ancient Sumer, was invented for financial contracting and accounting.

Some of the entrepreneurs I talk to are great with numbers. This is always refreshing, and it gives me confidence in their ability to execute.


Other entrepreneurs either don’t how to create their financial projections or they don’t know how to present their pro forma in their pitch deck.


It’s crucial for founders to either understand their numbers or find a co-founder who does (and even then you’ll want to learn what’s going on).


We’re going to tackle both issues, and I’ll give you my favorite financial slide template for your pitch deck.


Problem solved!


What to Expect

Yes we all understand that these financial projections are a guess. It’s important, however, that they’re your best guess. Your job as an entrepreneur is to make your best prediction…and then go out into the world and prove yourself either right or wrong. Then come back and update your best guesses based on what you’ve learned.


One major benefit is that you'll build a mental map of how your business works in terms of revenue, costs, and cash flow. You'll identify a ton of questions you need to start finding answers to. That's okay because it's part of the process.


Take the time to put something together that you think can work.


Don’t worry that it’s not perfect. You’ll improve it as you move forward, both from what you learn as you try to hit your numbers and from the feedback you receive from investors.


I was talking to an entrepreneur who said he was embarrassed by the first financial projections he put together. So was I! I told him that’s what’s supposed to happen. We all learn by doing so just get started.


Keep at it, ask for help, and don’t get discouraged. It took me a few tries and several years before I truly started understanding financial projections (and that was while I was already running my startup). But don’t worry because I’m giving you a huge head start.


How Do I Make Money and How Much Does It Cost Me?

These are the two main questions in every investors mind, and this slide tells them exactly what to expect.


It’s important to provide more detail in the first year. I used to do every month, but now I like starting with the first three months followed by the next three quarters. Sometimes investors ask to see every month of the first year, which is why I built my Rocket Pro Forma financial projections template to automatically create both slide versions.

Revenue is imaginary while expenses are real—until you prove otherwise in the real world.

I then show year 1 in summary as well, followed by summaries for years 2 and 3.


I used to build. 5-year financial projections but no one seems to be able to predict that far ahead anymore.


Investors are looking to sanity-check what the entrepreneur is telling them, so we’ll give them enough info to do this at a glance. It’s best for both your startup and your investors if you err on the conservative side, so that any surprises happen on the upside rather than the downside. Startups have a habit of underestimating their revenue while also underestimating their expenses.


Remember that revenue is imaginary while expenses are real—until you prove otherwise in the real world.


The Anatomy of an Income Statement

I find that financial projections work best when constructed as an income statement (also called a profit and loss statement) with a little bit of extra info at the top (key metrics) and bottom (headcount and cash flow). Let's do a quick review of the income statement.


The basic formula is Total Revenue minus Cost of Sales (COGS) equals Gross Profit, which is the money you have left to pay your Operating Expenses. From here, Gross Margin % equals Gross Profit divided by Total Revenue.


Subtract Operating Expenses (Sales & Marketing plus Research & Development plus General & Administrative) from Gross Profit to arrive at EBITDA (you may also hear some startups call this EBIT, although technically EBITDA is different than EBIT).


Here’s the formula for the income statement:


 + Revenue

 – Cost of Good Sold (COGS or sometimes Cost of Sales in an online business)

_______________

 = Gross Profit

 – Expenses

Sales & Marketing Expenses (S&M)

Research & Development Expenses (R&D)

General & Administrative Expenses (G&A)

_______________

 = EBITDA


Here are a few things to keep in mind:

  • The Income Statement lies about cash! Your startup can have a healthy income statement and still get into financial trouble. I actually made this mistake early in my career. That's why I include a cash line at the bottom of my 3-year pitch deck financials slide.

  • The Income Statements is also called the Profit and Loss Statement (or P&L for short).

Also, I remove the decimals and show the revenue numbers in thousands (because hopefully I’ll be generating enough revenue that all of the zeros will make my financial projections look crowded).


This means that I divide the dollar amounts by 1000—so $6,000 becomes $6 and $23,000,000 becomes $23,000.


The Key Ingredients of Your Pitch Deck Financials Slide

Here’s what investors want to see in your financial projections:

  1. One or two key metrics (KPIs)

  2. Income Statement / P&L (Revenue, Cost of Goods Sold / Cost of Sales, Gross Profit, Operating Expenses, EBITDA)

  3. Headcount

  4. Cash Position

The Key Ingredients of Your Pitch Deck Financials Slide

It's important to provide enough detail that investors can understand your business model, but not so much detail that your financial projections slide becomes confusing.


If an investor is interested you’ll have the opportunity to provide more detail, so don’t worry too much if you’re leaving some of the complexity of your business model out of this top-level slide.


A Walkthrough of the Financial Projections Template

Let’s review each component of the financial projections slide template individually:


1. One or Two Key Metrics (KPIs)

This should be whatever your key metric is that drives growth.


This goal is to give investors a quick glance at how many subscriptions, products, or services are you planning to sell. You’ll want to tailor this to your business model. In this case we’re using Paid Subscribers, since that’s the key revenue driver for this startup.


If you’re not going to have revenue for a while then this should be the key growth metric that drives the eventual success of your business—which in Facebook’s case might be Daily Active Users. Investors want to see growth somewhere, either in revenue or in usage.


Keep this section as simple as possible. It's fine if it's just one metric.


Here are some examples of KPIs (key performance indicators) you might use:

  • # of Sales per Period

  • Current # of Paid Subscribers

  • # of Active Users

  • $ ARR (annual recurring revenue) or $ MRR (monthly recurring revenue)

2. Income Statement / P&L

The Income Statement is also called the Profit and Loss Statement or P&L for short. Here we include the main elements of the Income Statement that investors care about in the first few years of your startup's growth:


Revenue

Revenue is a key driver for the income statement, and every business must eventually make money in order to survive.


I recommend including a line for "Revenue Growth %" to show how quickly your sales will ramp. Investors can use these numbers to sanity-check your projections, especially if they know your industry well. Revenue growth also gets investors excited.


For example, if you’re selling an IoT (Internet of Things) product like the Nest Camera you might have revenue streams from both unit sales and monthly subscriptions. Here you can see separate KPIs for Unit Sales and Paid Subscribers, along with separate revenue lines for both businesses:

Two key metrics for your pitch deck financials slide

If you want to simplify further, it’s okay to combine multiple revenue streams into a single line here. You can always dive into a detailed breakdown for investors who are interested.


Cost of Goods Sold (COGS or Cost of Sales)

Investopedia defines Cost of Goods Sold as “the direct costs attributable to the production of the goods sold by a company. This amount includes the cost of the materials used in creating the good along with the direct labor costs used to produce the good.”


This traditionally means:

  • Raw materials

  • Labor costs for turning raw materials into sale-able goods

  • Factory overhead

  • Shipping of manufactured inventory to your warehouse or distribution center (but usually not shipping to your customers).

Many of the business I've worked with sell software or other virtual products, in which case I like the term Cost of Sales (because there aren't any goods being sold). For a software-as-a-service company the Cost of Sales typically includes:

  • Web hosting and other costs to run your production environment

  • Salaries for customer support and training (but not your sales and marketing expenses)

  • Apps and subscriptions used by support and training teams

  • Cost of any third-party data or technology that is included in your delivered subscription

What’s not included in Cost of Sales is credit card fees or sales commissions. I know it sounds weird to say that sales commissions aren’t included in Cost of Sales, but they’re not because sales commissions aren’t part of the shipping product. Remember that this section originally came from businesses with physical inventory.


Same thing with Credit Card fees, which are usually viewed as optional.


You can’t make money in your business as a whole if you’re not making money on each unit you sell, so your gross margin should pretty much always be positive. Otherwise you’re literally losing money on every sale—and you won’t be able to make it up on volume. This is a place where many startups get themselves into trouble. Uber, for example, built a global business that loses money on each ride. Most of Uber's founders and investors have done well, but it remains to be seen if they'll ever turn a profit.


Gross Profit

Gross Profit is calculated by subtracting COGS from Revenue. It’s the money you actually have left over to pay your operating expenses, after covering all your costs of creating the product or service you’re selling.


The key here is the Gross Margin %, which is calculated by dividing Gross Profit by Revenue. Different industries have different Gross Margin %s, and you should aim for yours to be in the right neighborhood by year 3. Investors tend to focus on specific industries, which means they know what the typical Gross Margin %s are for those industries.


You can look up industry-specific Gross Margin percentages (start here and here), and you can also check out the income statements of publicly traded companies in your industry.


If an investor is looking at a SaaS business, for example, they’re usually expecting to see a Gross Margin % between 70% and 90%.


If your Gross Margin is above 90% then investors may view it as overly optimistic and therefore unrealistic.


Operating Expenses

Your operating expenses (sometimes called “OpEx”) make up the day-to-day costs of running your business. These are things like most salaries, rent, insurance, legal fees, meals and entertainment, etc. Operating expenses are typically divided into three categories:

  1. Sales & Marketing (S&M)

  2. Research & Development (R&D)

  3. General & Administrative (G&A)

As an investor I eventually want to see the breakdown—but for the financial projections slide it’s fine to just show a single line for all of your operating expenses. This is where startups typically spend more than they make in the early years.


Please note that purchases of land, buildings, office build-outs, and expensive equipment are handled differently. These are capital expenditures (often called “CapEx”) and they don't appear on the income statement. This is one way in which the Income Statement can lie about cash—which is why I include a cash section at the bottom of my financial projection template for startups.


“If the asset’s useful life extends more than a year, then the CapEx is recorded as an asset in the balance sheet and is expensed using depreciation to spread the cost of the asset over its designated useful life as determined by tax regulations.” —Investopedia


Most software startups don’t have CapEx, but other businesses do. Internet of Things (IoT) companies, for example, might purchase molds for manufacturing their hardware that degrade over 200,000 units. The purchase is recorded as CapEx and the expense is allocated proportionally to the COGS for each unit as it is produced. If the molds are $100,000 of CapEx that means the COGS for each unit produced increases by fifty cents ($100,000 CapEx / 200,000 units). You'll need to pay to create new molds after you manufacture 200,000 units, which will be another CapEx expense.


CapEx typically doesn’t appear on the income statement, which is confusing when we’re trying to figure out how much money a startup needs. For startups that have intensive CapEx, I'll sometimes add a CapEx line to the cash section of the pitch deck financials slide—to separate it from the regular operating expenses (OpEx).


“Depreciation” is simply reducing the value of a physical asset over its useful lifetime in accordance with tax regulations. When you buy a $10,000 piece of equipment for example, you record it as a Capital Expense (CapEx) and then depreciate its value over the number of years specified by the IRS.


You may also run into "Amortization," which is reducing the value of an intangible asset over its useful lifetime. If you produce a Netflix show, for example, you might record the production costs as CapEx and then amortize them over the number of years specified by the IRS.


EBITDA (sometimes EBIT)

EBITDA stands for Earnings Before Interest, Taxes, Depreciation, and Amortization . EBIT stands for Earnings Before Interest and Taxes. For early-stage startups they’re pretty much the same (unless you have CapEx). You calculate them by subtracting your Expenses from your Gross Profit.


And for our purposes, EBITDA and EBIT are usually the same as “Operating Income,” which tells us your startup’s profit or loss. Investors like EBITDA and EBIT because they’re upstream from where most financial engineering can occur, but neither is a perfect metric.


Companies may be acquired for a multiple of EBITDA once they’ve figured out how to turn a profit. Otherwise, if a startup is growing fast and attracting a ton of attention but still losing money, it may be purchased for a multiple of revenue, or a value assigned to its growth trajectory, or a dollar value per active user, or really whatever the buyer and seller can agree to.

“Basically, high-growth web properties are being valued on growth, the ultimate utility of the base they are creating, and the valuation floor created by prior funding rounds (assuming they are in a position of strength).” —Quora

EBITDA is the last part of the Income Statement. This financial projections slide template includes Headcount and Cash as well.


3. Headcount

It takes people to run a successful business, and investors want to see how many you expect to hire. Even virtual companies need management, developers, marketing, sales, and customer support. Modern companies talk about full-time equivalents (FTEs) instead of employees, but you'll still have a headcount number combining both employees and full-time contractors.


Here's how this financial projections template handles headcount:


Headcount for your pitch deck financials slide

As revenue grows, investors expect to see both the expenses and the headcount increase:

  • Cost of Sales (COGS) grows directly with the number of units / subscriptions sold.

  • Operating Expenses (OpEx) also needs to grow with revenue, but the relationship may be indirect. You might be able to spend three years in the same office, for example, even if you have to cram in some extra desks.

  • Headcount usually grows with revenue, because you need a larger team to sell and service your customers. Headcount that doesn’t grow with revenue is often a red flag for investors— unless you’re on the bleeding-edge of automation (and even then most startups still usually find that it takes more people to generate more revenue).

Once we know the headcount we can calculate Revenue per Employee, which is one of my favorite sanity-checking metrics. Here was the Revenue per Employee for some major tech companies in 2015:

  • Apple: $2,136k

  • Facebook: $1,413k

  • Google: $1,206k

  • Amazon: $464k

  • Twitter: $462k

  • Yahoo: $450k

Make your revenue per employee realistic in your pitch deck financials slide

Let's compare with traditional companies, also in 2015:

  • Procter & Gamble: $693k

  • Walmart: $221k

  • Mattel: $184k

So if you’re telling investors that your company is going to make more money per employee than Apple…they probably won’t believe you. Professional investors want to find reasons to say “no” to deals, and you may have just offered them an excuse with wildly optimistic projections for Revenue per Employee.



4. Cash Position

This doesn’t appear on a regular income statement, but it’s vital to the life of your startup. If you run out of cash you die.


There are, in fact, many items that affect your cash position that don’t show up on a regular income statement:

  • Starting Cash Position—How much money do you have in the bank right now?

  • Investor Funding—Cash that you raise from investors either as equity or convertible note.

  • Borrowed Money—Loans or lines of credit that you use to finance your business.

  • Capital Expenditures (CapEx)—Purchases of property, buildings, office build-outs, and equipment with a useful life of more than one year.

  • The security deposit for your new office lease.

  • Accounts payable and accounts receivable.

  • Deferred revenue from subscription customers who pay for one or more year in advance (this is a super power of companies that sell subscriptions, like SaaS apps and your local gym).

I like to include two lines in the cash section of my pitch deck financials slide:

  1. Investment and Financing—The money you expect to raise from investors and/or loans.

  2. Cash Position at End of Period—How much is projected to remain in your bank account at the end of a particular month or year.


Cash position including investment for your pitch deck financials slide

The goal is to show investors how much cash you'll need to raise to run the business. It's fine if you show negative cash for the first two or three years (or the first ten years if you're Uber). After all, the reason you're pitching investors is that you're expecting to burn through cash on your way to profitability.


Be careful about showing only positive cash in your pitch deck financials slide, because that can confuse investors by making it look like you don't need their money. That's why I include the "Investment and Financing" line, which shows how much you'll raise and provides context for a positive cash balance.


This template ignores investment money and CAPEX. The Cash Position line shows you about how much you need to raise:


The lowest negative number we can see is -$769k—and we should probably have at least a 20% buffer in case things don’t go as planned—so we might raise $900k (or more, depending on how confident you are in your projections).


Some Common Mistakes With Financial Projections

I never used to understand the story the financial projections were telling. It just looked like a bunch of numbers to me. It seemed complicated and made my brain freeze up. That’s how we all start out, and it’s frustrating because we don’t know what we don’t know.


Then I started building my own financial projections. I started looking at other people’s projections. I learned some basic accounting and started paying attention to my company’s QuickBooks reports. Then I started doing my company's bookkeeping. I started creating budgets and running my business off of them. Finally I started to understand. Then I looked at a thousand more pitch decks and financial models.


Now I can glance at a financial model and see the story it’s telling. I get a quick sense of how realistic it is, and how good the person is with numbers. Here are some of the quick sanity checks I do:

  1. Expenses don’t grow with revenue

  2. Headcount doesn’t grow with revenue

  3. Revenue per Employee is unrealistic

  4. Cost of Sales (COGS) Is out of line for the industry

  5. The founder is raising too much money...

Let’s unpack each of these:


Expenses Don’t Grow with Revenue

The first sanity check I do with any startup financial projection is looking to see how COGS and Operating Expenses grow with revenue.


COGS is directly tied to each unit or subscription sold, so it should grow along with revenue. Accountants use a concept called "matching" that ties COGS directly to revenue on the Income Statement, even when you've spent a bunch of upfront money on inventory (please note that your Income Statement lies about cash, which is why I include a cash line at the bottom of my financial projections template).

Your Income Statement lies about cash.

Operating Expenses will also need grow with revenue. You'll probably have to increase your sales and marketing budget in order to grow your sales.

Headcount Doesn’t Grow with Revenue

Another sanity check I do with any startup financial model is seeing whether headcount is growing in line with revenue. You'll probably have to hire more people (and get a bigger office) in order to massively increase your sales. If I see that headcount isn’t projected to grow with revenue I immediately become suspicious about how realistic your startup's financial projections are.


Revenue per Employee is Unrealistic

We talked about revenue per employee for big companies above. I’ve only seen one startup actually do more revenue per employee than Google. That CEO now has several beautiful houses. Everyone else who claims this—especially when they don’t have the data to back it up—sets off alarm bells in my head.

COGS Is Out of Line for the Industry

You can Google industry averages for COGS and gross margins (start here and here), as well as company-specific gross margin percentages. If I’m looking at financial projections for a SaaS (software-as-a-service) company and the COGS (perhaps Cost of Sales for SaaS) says 30%—vs. the 75% to 85% that I’m expecting—then I'll ask the founder to explain why.


The Founder Is Raising Too Much Money…

…relative to the stage of the company and the projected growth. I was looking at a pitch deck the other day where the founders are trying to raise $15 million on what appears to be $80k of revenue. Try to raise the right amount of money for your current stage. Then use the money to grow. Then come back for more money. It’s difficult to shortcut the process (but of course it can be done, especially if you're showing awesome growth in a key non-revenue metric).


Some financial models make it look like the company is going to incinerate money. Be careful with this unless you have the growth numbers to back it up (I'm looking at you again, Uber).


The other problem with raising a lot of money is that it’s difficult to exit. If I raise $15 million on a $50 million pre-money valuation, then my post-money valuation is $65 million (the $15 million in cash that I raised plus my $50 million pre). If my investors are looking for a 10x return, they now expect me to sell for $500 million or more. But it’s easier to find someone to buy your company for $50 million rather than $500 million.


Keep your eye on your implied exit value as you raise money. Here's my deeper dive on valuing your startup.


Optional Items to Include in Your Pitch Deck Financials Slide

Her are some other things you might show in your financial projections slide. Be careful to strike a balance between giving enough info without overwhelming people. I recommend keeping it as simple as possible for the pitch deck. You'll have lots of follow-on conversations with investors who are interested, giving you time to cover all of your detailed information.

  1. Multiple Revenue Streams

  2. Categories of OpEx (operating expenses)

  3. Salaries

  4. Breakeven

  5. Other KPIs (Churn, CAC, LTV)

  6. CapEx (Capital Expenditures)

  7. Interest, Taxes, Depreciation, Amortization

Let’s break each down individually:


Multiple Revenue Streams

Total revenue is key here, so if you absolutely must show multiple revenue streams then be sure to include a total revenue line as well. Your revenue section can look like this:


Multiple revenue streams in your pitch deck financials slide

This is a financial projections slide template for an Internet of Things (IoT) company with revenue from both unit sales and subscriptions (like Ring or Nest). We have one KPI (key performance indicator) for the number of hardware units sold and a separate KPI for the current number of paid subscribers. Together, these two KPIs describe the key metrics of both the IoT and the subscription lines of business.


I would normally include MRR (monthly recurring revenue) for a subscription business, but that seemed like too many KPIs for this particular slide. I can always include MRR in my pitch deck or in my conversations with people who are interested.


Investors love recurring revenue. They also realize how hard it is to sell to a customer for the first time, which is why they love adding a subscription to an IoT business. You make one sale and then continue to monetize it for years.


I know an investor who put money into a late-stage IoT company purely because they were seeing a 90% renewal rate in their annual memberships. He didn’t care that much about how many hardware devices they were selling. He was much more interested in their evergreen subscription business.


Categories of OpEx (Operating Expenses)

The three categories of operating expenses are Sales & Marketing (S&M), Research and Development (R&D), and General and Administrative (G&A). I usually don't break these out separately in my pitch deck financials because it makes the slide look cluttered.


Salaries

Salaries are the biggest expense for most startups, so sometimes it makes sense to break the total out separately. If so, you may want to include this below the financial projections so that you don’t accidentally account for the expense twice. Remember that all of your salaries have already been subtracted as part of COGS and Operating Expenses (S&M, R&D, and G&A).


I break out salaries and expenses for COGS plus all three categories of Operating Expenses in the pitch deck slide that Rocket Pro Forma automatically creates. I can then show or hide them as needed in my conversations with investors—or when I'm just running my company:


Operating expense categories and salaries for your pitch deck financials slide

Breakeven

It’s helpful to calculate how many of your products or services you would have to sell in order to break even (which means earning as much money as you spend in that month or year).


To calculate your Breakeven, divide your total Operating Expenses for the period (Sales & Marketing, Research & Development, and General & Administrative) by the Gross Profit for a single sale.


For example, let’s say that you sell widgets for $10 and the COGS per unit is $3. This means that your Gross Profit for a single unit is $7 ($10 minus $3). Your total Operating Expenses are $535k. You would need to sell 76,429 widgets in order to break even ($525k in Operating Expenses divided by $7 Gross Profit per unit). So your Breakeven in this case is 76,429 widgets.


I've put together more info plus a spreadsheet you can use to calculate your breakeven here.


Other KPIs

Here are some other key performance indicators that investors might be interested in:


Churn

This tells you what percentage of your subscribers stop using your service every month. You can use this to figure out how many months your subscribers stay active.


Divide one by the percentage of your subscribers who left last month to get the average number of months each of your subscribers will stick around.


So if 5.2% of your customers left last month, your average subscriber lifetime is 19.2 months (I calculated this by dividing 1 by .052).


Cost to Acquire a Customer (CAC)

This is your total sales and marketing spend—including salaries—for a period divided by the total number of sales you made in that same period.


Let's say you made 100 sales in the past month while spending a total of $50k on advertising, marketing, and salaries for sales & marketing (not all of your salaries, just your sales & marketing salaries). In this case your CAC would be $500 (which I calculated by dividing $50k by 100).


Remember that this is per customer, so you’ll want to reference Lifetime Value (LTV) below to ensure that you can eventually make that money back. CAC may also be referred to as COCA (Cost of Customer Acquisition) or CPA (Cost per Acquisition).


Lifetime Value (LTV)

This is much you expect to make off of the average customer during all of their time with your business. For a subscription business this is the Customer Lifetime in months times the Gross Profit per month (remember to subtract out COGS when calculating your LTV).


If your subscription costs $10 per month and your Cost of Sales per subscription per month is $3, then your Gross Profit per unit is $7 per month ($10 minus $3). If your customers stick around for an average of 19.2 months then your LTV will be $134.40 ($7 times 19.2).


For a hardware business it’s easy to end up with only a single purchase—so your LTV is simply the Gross Profit on one unit. That’s why you see Nest and Ring offering monthly subscriptions in addition to the device.


If you're selling IoT with a subscription, then your LTV would be the initial hardware purchase minus COGS plus the LTV calculation for the subscription.


Let's say your IoT device costs $150 with a COGS of $50. In this case you would add $100 to your LTV ($150 minus $50). On the same subscription we calculated above, your LTV will now be almost double at $234.40 ($100 LTV for the device plus $140 LTV for the subscription).


I know an entrepreneur who’s business model is only selling hardware devices—without a subscription—and it’s been harder (but not impossible) for him to raise funds. Investors want to see recurring revenue. Now he’s planning to add a subscription.


CapEx (Capital Expenditures)

If you have big CapEx requirements, you might include a line at the bottom of your financial projections in the Cash Position section:




In this case we’re starting this plan once we’ve raise $800k, we’re buying $250k worth of equipment (CapEx) in month 3, and we’re raising an additional $3 million in year two to fund growth:


Now we’ve lost our negative number and we can see that we have a $52k buffer if our plan doesn’t work out as expected.


Interest, Taxes, Depreciation, Amortization

These items are very important once your business is making enough money that you have to pay taxes (which is actually a good thing). Most startups, however, can ignore these at first. If your business has big CapEx needs then you will probably need to consider depreciation.


The best startup financial projection slide for your startup

How to Use my Financial Projections Slide Template

I’ve included two versions: one for a subscription (SaaS) business and one for an Internet of Things (IoT) business. You can simply copy the slide and paste it into your own Google Slides presentation. Or you can download the slide as PowerPoint from the Google File menu. If you're only selling hardware then you can delete the extra subscriptions line.

  1. Update the template with your financial information.

  2. Change the colors of the text and the background as needed. I prefer to format the columns for months and years differently so it’s immediately obvious which is which.

  3. Change the font to match your branding.

  4. Copy and paste the slide into your own presentation, or copy my spreadsheet tab into your own file.

Or grab the full spreadsheet template at RocketProForma.com.


Be Careful With Your Confidential Information

You should assume that anyone and everyone will see and share your pitch deck. This is usually what you want, but I recommend holding back any highly-sensitive information. Only show show confidential info to potential investors you trust.


For the most part it’s okay to share financial projections precisely because they’re educated guesses.


Good luck, and please let me know if you have questions or need help.


Mike Lingle is obsessed with helping founders grow their businesses. He's a serial entrepreneur, mentor, and executive in residence at Babson College. Check out Rocket Pro Forma if you want to quickly create your financial projections.

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